Política de privacidade

# PRIVACY POLICY **Last updated: 6 October 2026** Made in Maia respects your privacy and processes personal information in accordance with applicable Portuguese and European data protection law, including the GDPR. ## Information We Collect We may collect information that you provide when you: - place an order; - contact us; - subscribe to communications; - use our website; - interact with our services. This may include your name, contact details, delivery information, order details and other information necessary to provide our services. We may also collect basic technical information about how the website is used, such as browser, device and usage data. ## How We Use Your Information We may use personal information to: - process and deliver orders; - process payments; - communicate with customers; - provide customer support; - operate and improve the website; - prevent fraud or misuse; - comply with legal and tax obligations; - send marketing communications where permitted. We only process personal data where we have an appropriate legal basis to do so. ## Payments Payments may be processed by independent payment providers. Made in Maia does not normally receive or store complete payment card details. Payment providers process information according to their own privacy policies. ## Sharing Information We may share information with trusted service providers where necessary to operate the business, including providers involved in: - payments; - website hosting; - ecommerce services; - shipping and delivery; - email services; - analytics; - accounting or professional services. We do not sell personal information. ## Cookies Our website may use cookies and similar technologies for essential website functions, analytics and other permitted purposes. Where required by law, non-essential cookies will only be used with your consent. You can manage your choices through the cookie controls available on the website. ## How Long We Keep Information We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and tax requirements. ## Your Rights Depending on the circumstances, you may have rights under data protection law, including the right to: - access your personal information; - correct inaccurate information; - request deletion; - restrict or object to certain processing; - request portability of certain information; - withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the relevant data protection authority. In Portugal, the supervisory authority is the **Comissão Nacional de Proteção de Dados (CNPD)**. ## External Websites Our website, including LinkLabel, may contain links to external websites. Once you leave madeinmaia.pt, the privacy practices of the external website are controlled by that website's operator. Made in Maia is not responsible for the privacy practices of independent third-party websites. ## Security We take reasonable measures to protect personal information. However, no online service can guarantee absolute security. ## Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be published on this page. ## Contact For privacy-related questions or requests, contact: **Made in Maia** **Email:** [YOUR EMAIL ADDRESS] Portugal